Shipping & Return
Shipping & Delivery
Orders will be processed, packaged, and shipped within 10 business days of the purchase.
Orders generally take 3-7 business days to be delivered once they are shipped out domestically within the United States.
- UPS Ground: 1-7 business days
- UPS Next Day: 1-2 business days.
- Pickup at training.
Please note: Orders do not ship out immediately. Processing and handling can take 1-3 days before we ship, so UPS Next Day Air does not guarantee your package will arrive the next day.
For free shipping, your subtotal amount must be $75 or more Free shipping is only for orders shipped within the United States.
Returns & Replacements
Returns are accepted; however, the customer must incur the shipping charges to and from.You must contact us via e-mail (info@gcsabasketball.com) within 5 business days of receiving the item.
Returns must be unworn and in new condition.
- Items must be in new condition (free of human and pet hair)
- Items cannot be washed or dried
*Upon inspection any item received under these conditions may result in your return/exchange being denied*
If possible please include your original packing slip order confirmation with a short note of the correction to be made. Once we receive the returned item we will process and send out your replacement package.
Once we give instructions regarding the return, the returned item must be shipped within 14 business days of delivery in order to get a replacement.
Refunds
Refunds are allowed if the order has not yet shipped. If the order is shipped, we can issue a refund only when the package is returned back to us unopened and in the same condition as we sent shipped it. We can only issue refunds within 30 days of the purchase.
Ordering
In the event that an item that you ordered will take longer than 10 days to package, we will contact you and let you know what options you have. Options include selecting a different size, color, or design for the equal amount of the purchased item, or we can email you once the item has been shipped by our manufacturer.
